Make an Appointment
To find a primary care provider near you, please visit our Locations page.
If you are a new or current patient, please call your Primary Care location office to make an appointment. Office hours vary, but most are open from 8:00 a.m. to 5:00 p.m., Monday-Friday.
If you wish to speak with a nurse or physician, please call 1-800-LEBAUER (1.800.532.2837). Our policy is to return all calls received by 4:00 p.m. before the end of our workday. After hours, the answering service can contact the physician’s extender or doctor on call. Non-urgent calls should not be made after hours.
Prepare for Your Appointment
- Complete and submit this form prior to your first appointment
- All medicines you are taking including dosage. This includes vitamins, herbal therapies, and all over-the-counter medicines. Please bring the actual bottles if possible.
- If you have records to transfer to us, please contact our medical records office at 336-547-1846 They will provide a Release of Information form for you to sign.
- Current insurance cards must be presented. You will be responsible for your co-payment at the time of your visit. If you are not insured, please call the office to discuss your expected payment.
Please arrive 15 minutes prior to your appointment time so we can have time to process your insurance and paperwork.
Cancel Your Appointment
If you are unable to make your appointment please call by 5:00 p.m. the day before to avoid a $50.00 fee. If you have any questions, please call your Primary Care office.
Our Medication and Forms Policies
Please let your nurse or doctor know at the time of your visit of any prescription needs. If you require refills, please contact your pharmacy at least five days before your medication runs out. This office requires at least three business days to process your medication orders.
NO CONTROLLED SUBSTANCES will be refilled after business hours. Be sure to call for your refills before you run out of your medication.
If you have disability or FMLA forms, we will collect payment prior to completion of the forms. Please give us three business days for completion.
LAB, X-ray and CT Services and Notification of Test Results
We have LeBauer Ancillary services, which include lab, X-ray and CT. The laboratory and X-ray departments are located in the basement of the Elam building, and patients are seen between the hours of 7:30 a.m. and 5:30 p.m. Other offices may schedule lab appointments – please ask at your site. CT is available at our Church Street location, and appointments are arranged by your physician.
Please do not call the lab, X-ray or CT departments for your results. Your physician will contact you. If your physician uses the “Phone Tree” for test results, he/she will give you a card with the instructions on how to obtain those results. The phone number is 336.547.1805.